Find Quick Solutions to Common Questions about our Accommodation in Our FAQs

Exploring Our FAQ's: Rapid Answers to Common Accommodation Booking Queries

Do you have a reception?

No, we are not like a hotel. We are self contained and self catering accommodation, there is no reception and no staff who live on site. We are always at the end of the phone if needed.

What is your check in and check out time?

Check in - after 4pm | Check out - by 10am. Early check in or late check out is by prior arrangement & booking only

Do you take group bookings?

Yes, we are very popular with family & friends for group bookings of 4-10 people, in our larger properties.

Are visitors allowed?

No, generally visitors are not allowed in the apartments for the duration of your stay unless management has authorised your request to have guests. If you will be having guests and wish to authorise this please email us.

Do you allow parties?

No, parties or large gatherings are not allowed at any of our properties. Our homes are in quiet residential areas with families and elderly residents.

Can I smoke?

All our properties are non-smoking. You can either smoke on balconies (subject to availability) or outside on the walkway where cigarette boxes are available.

Can I get an apartment with a balcony?

Most of our apartments come with balconies, however we cannot guarantee. If you really need a balcony please contact us before making your booking.

Is on-site parking available?

Yes 🙂 Most of our properties have free parking on the driveway right outside the house Some properties have additional security with Sleeping Policeman barriers.

Are pets allowed in your properties?

No, Unfortunately no pets are allowed, unless they are guide dogs.

Do your properties have internet access?

Yes, complimentary Wi-Fi is available at all properties. You will get the Wi-Fi codes upon your check-in.

Are towels provided?

Yes, towels are provided, along with bed linin.

How do I get corporate rates? How often do I need to stay?

Corporate rates are determined on the basis of how many nights are guaranteed to be booked in any particular year.

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